Important information for policyholders who took out their contracts through Embea GmbH!

Until now, Embea GmbH has administered your critical illness/cancer insurance on our behalf and collected the premiums. The underlying service agreement has been terminated, and Embea no longer provides these services with immediate effect. Quantum Leben, as your insurer, will now administer your policy directly.

What this means for you:

  • Your insurance cover continues unchanged. Terms, premium and benefits remain the same.

  • Please do not make any further payments directly to Embea.

  • The premium for November 2026 was not collected by Embea. This does not currently affect your insurance cover. We will inform you in our customer information letter when we will collect the November 2026 premium retroactively.

  • So that we can collect your premium directly, we need a new SEPA direct debit mandate in favour of Quantum Leben AG. Please send it to us by 20 November 2026. You can find the form at https://quantumleben.com/de/dokumente.

  • Full details can be found in our customer information letter, which you will receive by post in the next few days.

  • To administer your policy, we have received your policy data from Embea. We process this data in accordance with our privacy policy: https://quantumleben.com/de/privacy

For general enquiries or to report a claim, please contact us as follows:
Email: info@quantumleben.com
Telephone: +423 236 19 30 (Monday to Friday, 08:00–16:00)
Post: Quantum Leben AG, Städtle 18, 9490 Vaduz, Liechtenstein

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